Experience Design Services

Web and App Design

Collaborative and thorough, our design teams first go through a discovery phase to understand your business, target audiences, and unique requirements. This understanding is documented, fueling your website or app project’s overall design strategy and vision throughout the user interface (UI) design and user experience (UX) design process.

Working alongside content, SEO, and development, the team will see the vision through with wireframes, screen compositions, and product prototypes. Our UX design services also include user testing and usability testing, to validate design decisions and improve user experience. Our team collaborates with you to ensure requirements, design strategy, and vision are carried through fully to delivery, to create a final product that increases customer satisfaction.

Customer Experience

Providing a positive and seamless customer experience is a critical aspect of business success. Designing and delivering expectational customer experiences across all touchpoints requires a deep understanding of the customer, user journeys, and their pain points. Working together with your team, we’ll develop insights that will make your digital experiences innovative, memorable, and delightful.

Brand Strategy and Experiences

Find a space you can own within your competitive landscape and build stronger relationships with your audience. Our brand team can help you develop a comprehensive brand strategy that includes everything from defining your brand values and messaging to identifying your target audience and creating a visual identity that captures your brand personality.

Whether you need help with a specific branding project, or want to develop a long-term brand strategy, we’re here to help you elevate your brand.

Personalization

Everyone is unique, with distinct preferences and interests. By leveraging user data – such as browsing behavior, search history, and purchase history – businesses can create personalized experiences across all digital touchpoints, including websites, mobile apps, email marketing, and social media.

Our experience team will work with you to identify user personas and preferences, and design personalized experiences that align with your business objectives, enhancing user engagement, increasing conversions, and driving customer loyalty, all leading to improved business outcomes.

Case Study: Sazerac

With over 400 brands under their umbrella, global distillery and liquor manufacturer, Sazerac, was overdue for a digital transformation of their online properties and marketing.