1. Information We Collect

Information You Provide Directly

We collect information that you voluntarily provide to us, including your name, company name, job title, email address, phone number, mailing address, information submitted through contact forms or inquiry submissions, event and webinar registration information, job application materials such as resumes, cover letters, and work history, your marketing communication preferences, and any other information you choose to provide.

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your visit and device, including your IP address, browser type and version, device type and operating system, referring URLs and exit pages, pages viewed and content interactions, the date, time, and duration of your visit, as well as click patterns and site navigation data.

Cookies and Similar Technologies

We use cookies, pixels, tags, and similar tracking technologies to operate and secure the Site, analyze website performance and traffic (including through services such as Google Analytics), improve user experience and personalize content, support marketing, advertising, and lead generation activities (including HubSpot tracking), and remember your preferences.

The types of cookies we use include Strictly Necessary Cookies, which are required for the Site to function properly, such as session management and security; Analytics Cookies, which help us understand how visitors interact with the Site through tools such as Google Analytics; Marketing Cookies, which are used to deliver relevant content and measure campaign effectiveness through platforms such as HubSpot and advertising pixels; and Preference Cookies, which remember your settings and choices for future visits.

You may control cookies through your browser settings or through the cookie preference mechanism available on the Site. Please note that disabling certain cookies may affect Site functionality.

2. How We Use Information

We use your information to respond to inquiries, contact form submissions, and service requests; provide information about our services and solutions; deliver marketing communications, newsletters, and thought leadership content; manage events, webinars, and registrations; process job applications and recruitment activities; improve our website, services, and user experience; analyze trends, Site usage, and campaign performance; maintain security and prevent fraud; comply with legal obligations; and establish, exercise, or defend legal claims.

3. Legal Bases for Processing

Where applicable under data protection laws, including the EU General Data Protection Regulation (GDPR), we process personal information based on your consent where you have given clear permission for a specific purpose, contractual necessity where processing is required to perform a contract with you, legal obligation where processing is necessary to comply with applicable laws, and our legitimate interests, including improving our services, marketing efforts, security, business development, and operational activities, provided those interests are not overridden by your rights.

4. How We Share Information

We do not sell your personal information.

We may share your information with trusted service providers that assist us with website hosting and content management (including Kentico), analytics (such as Google Analytics), CRM and marketing automation platforms (including HubSpot and Salesforce), email communications, event management, advertising and media platforms, and security and IT support. These providers process data on our behalf and are contractually obligated to protect your information.

We may also share information with affiliated companies within the Reply Group for operational, business development, service delivery, and administrative purposes. The Reply Group operates globally with headquarters in Turin, Italy. Additional information is available at reply.com.

We may disclose information if required by law or if we reasonably believe disclosure is necessary to comply with legal process or governmental requests, protect the rights, property, or safety of Sagepath Reply, our users, or the public, or investigate and prevent fraud, security incidents, or violations of our terms.

Your information may also be transferred in connection with a merger, acquisition, financing, corporate reorganization, or sale of company assets.

5. International Data Transfers

Your information may be processed in the United States and in other countries where the Reply Group operates. These countries may have data protection laws that differ from those of your jurisdiction.

Where required by applicable law, we implement appropriate safeguards for international data transfers, including Standard Contractual Clauses and other legally recognized transfer mechanisms.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal, accounting, or reporting obligations, resolve disputes, and enforce agreements.

Retention periods vary depending on the type of information collected, the purpose for which it is processed, and applicable legal requirements. When personal information is no longer needed, it is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to access your personal information, correct inaccurate or incomplete information, delete your personal information, restrict or object to processing, withdraw consent where processing is based on consent, receive a copy of your personal information in a structured, machine-readable format, opt out of marketing communications, and lodge a complaint with a supervisory authority.

To exercise your rights, please contact us at sagepath.hello@reply.com or use the contact information provided in Section 14 below. We will respond to verified requests within the timeframes required by applicable law.

8. Marketing Communications

You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link included in any marketing email or by contacting us directly at sagepath.hello@reply.com.

Even if you opt out of marketing communications, we may continue to send you transactional or service-related communications when necessary, such as responses to inquiries or event confirmations.

9. Data Security

We maintain reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing electronic information is completely secure. While we work to protect your information, we cannot guarantee absolute security, and you provide information at your own risk.

10. Third-Party Websites and Services

Our Site may contain links to third-party websites, platforms, or services, including social media platforms. We are not responsible for the privacy practices, content, or security of those third-party sites.

We encourage you to review the privacy policies of any third-party websites before providing them with personal information.

11. Children's Privacy

Our Site is intended for business and professional audiences and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take prompt steps to delete that information.

12. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include the ability to know what personal information is collected, used, and shared; request deletion of personal information; correct inaccurate personal information; opt out of the sale or sharing of personal information (please note that we do not sell personal information); limit certain uses of sensitive personal information where applicable; and receive equal service without discrimination for exercising their privacy rights.

To submit a request, please contact us at sagepath.hello@reply.com. We will verify your identity before fulfilling your request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Any updates will be posted on this page along with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your information.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us: