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Privacy Policy
Last Updated: June 23, 2026 Privacy Policy Sagepath Reply, Inc. ("Sagepath Reply," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, https://sagepath-reply.com (the "Site"), and through our business interactions. This Privacy Policy explains how we collect, use, disclose, and protect your information and describes your rights regarding your personal data. 1. Information We CollectInformation You Provide DirectlyWe collect information that you voluntarily provide to us, including your name, company name, job title, email address, phone number, mailing address, information submitted through contact forms or inquiry submissions, event and webinar registration information, job application materials such as resumes, cover letters, and work history, your marketing communication preferences, and any other information you choose to provide.Information Collected AutomaticallyWhen you visit our Site, we may automatically collect certain information about your visit and device, including your IP address, browser type and version, device type and operating system, referring URLs and exit pages, pages viewed and content interactions, the date, time, and duration of your visit, as well as click patterns and site navigation data.Cookies and Similar TechnologiesWe use cookies, pixels, tags, and similar tracking technologies to operate and secure the Site, analyze website performance and traffic (including through services such as Google Analytics), improve user experience and personalize content, support marketing, advertising, and lead generation activities (including HubSpot tracking), and remember your preferences.The types of cookies we use include Strictly Necessary Cookies, which are required for the Site to function properly, such as session management and security; Analytics Cookies, which help us understand how visitors interact with the Site through tools such as Google Analytics; Marketing Cookies, which are used to deliver relevant content and measure campaign effectiveness through platforms such as HubSpot and advertising pixels; and Preference Cookies, which remember your settings and choices for future visits.You may control cookies through your browser settings or through the cookie preference mechanism available on the Site. Please note that disabling certain cookies may affect Site functionality.2. How We Use InformationWe use your information to respond to inquiries, contact form submissions, and service requests; provide information about our services and solutions; deliver marketing communications, newsletters, and thought leadership content; manage events, webinars, and registrations; process job applications and recruitment activities; improve our website, services, and user experience; analyze trends, Site usage, and campaign performance; maintain security and prevent fraud; comply with legal obligations; and establish, exercise, or defend legal claims.3. Legal Bases for ProcessingWhere applicable under data protection laws, including the EU General Data Protection Regulation (GDPR), we process personal information based on your consent where you have given clear permission for a specific purpose, contractual necessity where processing is required to perform a contract with you, legal obligation where processing is necessary to comply with applicable laws, and our legitimate interests, including improving our services, marketing efforts, security, business development, and operational activities, provided those interests are not overridden by your rights.4. How We Share InformationWe do not sell your personal information.We may share your information with trusted service providers that assist us with website hosting and content management (including Kentico), analytics (such as Google Analytics), CRM and marketing automation platforms (including HubSpot and Salesforce), email communications, event management, advertising and media platforms, and security and IT support. These providers process data on our behalf and are contractually obligated to protect your information.We may also share information with affiliated companies within the Reply Group for operational, business development, service delivery, and administrative purposes. The Reply Group operates globally with headquarters in Turin, Italy. Additional information is available at reply.com.We may disclose information if required by law or if we reasonably believe disclosure is necessary to comply with legal process or governmental requests, protect the rights, property, or safety of Sagepath Reply, our users, or the public, or investigate and prevent fraud, security incidents, or violations of our terms.Your information may also be transferred in connection with a merger, acquisition, financing, corporate reorganization, or sale of company assets.5. International Data TransfersYour information may be processed in the United States and in other countries where the Reply Group operates. These countries may have data protection laws that differ from those of your jurisdiction.Where required by applicable law, we implement appropriate safeguards for international data transfers, including Standard Contractual Clauses and other legally recognized transfer mechanisms.6. Data RetentionWe retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal, accounting, or reporting obligations, resolve disputes, and enforce agreements.Retention periods vary depending on the type of information collected, the purpose for which it is processed, and applicable legal requirements. When personal information is no longer needed, it is securely deleted or anonymized.7. Your Privacy RightsDepending on your location and applicable law, you may have the right to access your personal information, correct inaccurate or incomplete information, delete your personal information, restrict or object to processing, withdraw consent where processing is based on consent, receive a copy of your personal information in a structured, machine-readable format, opt out of marketing communications, and lodge a complaint with a supervisory authority.To exercise your rights, please contact us at sagepath.hello@reply.com or use the contact information provided in Section 14 below. We will respond to verified requests within the timeframes required by applicable law.8. Marketing CommunicationsYou may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link included in any marketing email or by contacting us directly at sagepath.hello@reply.com.Even if you opt out of marketing communications, we may continue to send you transactional or service-related communications when necessary, such as responses to inquiries or event confirmations.9. Data SecurityWe maintain reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.However, no method of transmitting information over the Internet or storing electronic information is completely secure. While we work to protect your information, we cannot guarantee absolute security, and you provide information at your own risk.10. Third-Party Websites and ServicesOur Site may contain links to third-party websites, platforms, or services, including social media platforms. We are not responsible for the privacy practices, content, or security of those third-party sites.We encourage you to review the privacy policies of any third-party websites before providing them with personal information.11. Children's PrivacyOur Site is intended for business and professional audiences and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take prompt steps to delete that information.12. California Privacy RightsCalifornia residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include the ability to know what personal information is collected, used, and shared; request deletion of personal information; correct inaccurate personal information; opt out of the sale or sharing of personal information (please note that we do not sell personal information); limit certain uses of sensitive personal information where applicable; and receive equal service without discrimination for exercising their privacy rights.To submit a request, please contact us at sagepath.hello@reply.com. We will verify your identity before fulfilling your request.13. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Any updates will be posted on this page along with a revised "Last Updated" date.We encourage you to review this Privacy Policy periodically so you remain informed about how we protect your information.14. Contact UsIf you have questions about this Privacy Policy, our privacy practices, or wish to exercise your privacy rights, please contact us:Sagepath Reply, Inc.One Alliance Center3500 Lenox Rd., Suite 1200Atlanta, GA 30326Phone: 404-926-0078Email: sagepath.hello@reply.comWebsite: https://sagepath-reply.comIf you are located in a jurisdiction that provides data protection rights, you may also use this contact information to submit privacy-related requests or lodge a complaint.© 2026 Sagepath Reply, Inc. All rights reserved. Let's Start a Conversation Reach out to discuss your digital transformation needs and see how we can help. We would love to start a long-term partnership with your company. Get in Touch
Privacy Policy
Last Updated: June 23, 2026 Accessibility and Compliance for Digital Experiences We help organizations design, build, and maintain digital experiences that support accessibility, security, privacy, and governance requirements, with responsibilities clearly defined across Sagepath Reply, client teams, and platform or hosting providers. This Privacy Policy explains how we collect, use, disclose, and protect your information and describes your rights regarding your personal data. Built for Regulated and High-Visibility Environments We support organizations that need to deliver reliable digital experiences while meeting internal governance standardsand external expectations around accessibility, security, and privacy. That includes teams operating in regulated or highly scrutinized environments, as well as enterprises managing complex stacks across multiple brands, regions, and audiences. Accessibility Integrated Throughout Delivery We incorporate accessibility from strategy through design, development, and QA. We can design and test against WCAG 2.2 AA and support ADA and Section 508 alignment where applicable. Accessibility goals, testing scope, and remediation responsibilities are defined for each engagement. Depending on project needs, verification may include manual review, automated scanning, technology checks and moderated usability testing. We also support remediation planning and implementation for issues identified during testing and after launch. Secure Delivery and Shared Compliance ResponsibilityWe apply secure engineering practices throughout delivery based on the engagement scope and the hosting and platform environment. Depending on the solution, this may include architecture and design reviews, peer code reviews using security checklists, dependency and secret scanning in CI/CD, static analysis and software composition analysis, and dynamic testing where appropriate. Access to environments and tools is follows least privilege principles. Authentication and authorization typically leverage client and or platform identity capabilities such as SSO and MFA when available and required. When supported by the hosting environment and platform, we enable and configure audit logs to support operational oversight, troubleshooting, and security review. We can also support independent penetration testing conducted by the client or a third party, along with remediation planning and validation of fixes. Responsibilities across Sagepath Reply, the client, and the hosting platform provider are defined by project, so expectations remain clear throughout delivery. Privacy by Design We incorporate privacy considerations into requirements, solution design, and release readiness from the start. Controls are tailored to the data processed, the user journeys involved, and the hosting or platform configuration. We can support implementation patterns that help organizations meet obligations under applicable privacy laws and standards, including consent management, purpose limitation, data minimization, retention controls, and consumer rights workflows. Final legal interpretations and compliance obligations remain the responsibility of the client. For higher-risk use cases, we can also support documentation and analysis such as data maps, records of processing activities, and inputs for DPIAs and LIAs based on the solution design and data flows. Data Governance and Responsible Data Handling Client data remains client data. We define roles, responsibilities, and expectations for data handling in the contract documents and, where applicable, a data processing agreement. We minimize unnecessary data access and data movement throughout delivery. Where feasible, non-production environments use masked or synthetic data, and environment separation and release controls are defined for each engagement. Steady- state production access is typically not required. When production access is necessary for incident response or controlled changes, access is time- bound, approved, and logged according to client requirements and the platform capabilities. Any use of third parties with access to client data is subject to client approval and appropriate contractual terms. AI Governance and Risk Controls We implement AI-enabled solutions with governance and risk controls that reflect the use case, the level of business impact, and the underlying platform. Our approach is designed to limit unnecessary data exposure, enforce access controls, and support auditability of key actions. Depending on scope, we can implement role-based access and permissions for AI features, approval workflows for high-impact actions, audit logs for key actions and configuration changes, and human escalation paths for sensitive or higher--risk scenarios. When retrieval-based approaches are used, we can design solutions that ground responses in an approved knowledge base and support traceability to those sources. Configuration, controls, and evidence expectations are defined per engagement and platform capabilities. We design AI solutions to respect client policies for data handling, retention, and model usage. Specific behavior depends on the selected platform and configuration. Compliance, Assurance, and Shared Responsibility Security and compliance outcomes are shared responsibilities across the delivery team, the client, and the hosting and platform providers. We define the control ownership model during delivery planning. Because we do not operate a hosted SaaS service for clients, we do not provide a SOC 2 Type II report for a managed service offering. When solutions are deployed on cloud infrastructure or enterprise platforms, relevant infrastructure and platform attestations are provided by those providers. We support client due diligence by sharing information about our delivery practices and by participating in vendor risk assessments when requested. PCI scope depends on the payment architecture. Where payment processing is required, we typically recommend validated payment providers and solution designs that minimize exposure to cardholder data. Final PCI scope and responsibilities are defined per engagement. Hosting Model and Control Boundaries Deployments are hosted in the client’s environment and/ or on selected partner platforms. We do not operate a hosted SaaS service for clients. Because of that delivery model, controls and evidence availability vary based on engagement scope, client policy requirements, and hosting and platform capabilities. Final commitments, responsibilities, and deliverables are defined in applicable agreements and statements of work. Accessibility, Privacy, and Security Inquiries For security, privacy, or accessibility questions, clients and prospective clients should contact their project team or the channel provided during procurement and onboarding. We will route requests to the appropriate stakeholders and provide the level of detail appropriate for the stage of due diligence. Let's Start a Conversation Reach out to discuss your digital transformation needs and see how we can help. We would love to start a long-term partnership with your company. Get in Touch
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